Five Payroll Pitfalls Every UK Business Should Avoid

17.01.24 03:36 PM

Five Payroll Pitfalls Every UK Business Should Avoid

Payroll: the lifeblood of your business, keeping your team happy and productive with timely, accurate payments. But even the most seasoned HR professionals can stumble in this complex landscape. Navigating ever-evolving regulations and intricate tax codes adds another layer of challenge. To help you avoid costly mistakes and maintain smooth employee relations, here are five common payroll pitfalls UK businesses should avoid: 

Missing HMRC deadlines

Late PAYE and National Insurance payments to HMRC can come with hefty penalties, starting at 1% for minor slip-ups and escalating quickly. Streamline your process with clear, documented deadlines from data collection to submission. Automate where possible and consider delegating or outsourcing if the workload feels overwhelming. 

Challenges of Pension Compliance

The responsibility of auto-enrolment lies with the employer. The intricacies of auto-enrolment pension schemes can confuse and ultimately result in non-compliance. You must understand your employer's duties and deadlines, accurately calculate contributions, and keep detailed records. Invest in automated systems or reliable payroll consultants like Efficient Ops to avoid manual errors and streamline the process. 

Miscalculating Pay, including Inaccurate Tax Calculations

Miscalculating pay can affect employee trust and trigger disputes. Every number needs to be spot-on, from essential hours and overtime to complex deductions and bonuses. Double-check all calculations, implement thorough audits, and invest in reliable payroll software with built-in error checks. Consulting third-party experts like Efficient Ops is a cost-effective way of ensuring accurate payslips and keeping employees happy.

Applying the wrong tax code can lead to overpayments or underpayments, leaving you and your employees with tax headaches. Implement robust procedures for verifying and updating tax codes, including obtaining P45s for new hires and automating, where possible, HMRC updates when circumstances change.  

Failure to Maintain Payroll Records

Accurate record-keeping is essential for compliance and transparency. Failing to maintain complete and organised payroll records can make responding to audits, investigations, or employee queries challenging. Establish a structured record-keeping system that includes pay slips, tax calculations, and pension contributions. Alternatively, consider investing in payroll software to store electronic records securely and create a backup system to prevent data loss. 

Not providing payroll documentation

Payslips contain information such as payroll number, gross and net pay, tax code, and the amount of any deductions that change from payday to payday. Payslips are essential documents that provide employees with a record of their earnings and can be used as proof of earnings for things like mortgage applications.

How to avoid mistakes in payroll?

  • Stay updated: Knowledge is power! Keep abreast of changing regulations and HMRC requirements through training, professional subscriptions, and attending relevant webinars. 

 

  • Embrace technology: Invest in modern payroll software and automation tools to minimise manual errors and improve efficiency. 

 

  • Seek support: Don't hesitate to seek professional advice from qualified accountants or payroll specialists. 

 

  • Documentation is key:Maintain clear, accurate records of all payroll processes and decisions for future reference and audit purposes. 


Business owners and managers must not underestimate the pitfalls of minor details as Payroll is an intricate function requiring dedicated resources. While small businesses might still need the necessary resources, larger companies might still need to have the system in place to avoid these common mistakes. Doing continuous research and familiarising yourself with government legislation is critical. Make sure you ask for professional help when you're unsure – book a free discovery call with Efficient Ops. 

written by Sahira Hussain